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Know Where You Stand with Hibajee Com

Your use of Hibajee Com is governed by the terms and conditions set out here — covering account eligibility, acceptable use, and your rights as someone accessing the platform. Access and eligibility depend on your local law and the regions where the platform operates.

Account TermsEligibility RulesJurisdiction NoticePolicy Updates
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Hibajee Com Know Where You Stand with Hibajee Com
LEGAL CONTACT PATHS

Reach Us on a Legal or Policy Matter

If you have a question about your account terms, a transaction dispute, or a data request, our support team handles these through the channels below. Policy queries are treated separately from general account help — flag the nature of your request when you write in so it reaches the right team.

Live Chat Open the chat widget from your account dashboard. Available during platform operating hours for account and policy queries.
Email Support Send your legal or policy question to our support address. Include your registered mobile number for faster account matching.
Help Centre The Help Centre covers account terms, withdrawal conditions, and eligibility rules. Check there first before raising a ticket.
ACCOUNT AND DATA SECURITY

How We Handle Your Account and Data

Hibajee Com applies account-level security measures to protect the information you provide at registration and during transactions. Here is how the key areas work in practice.

Data Retention

We retain account data for as long as your account is active and for a period after closure as required by applicable law. You may request a summary of what we hold.

Cookie Use

Cookies are used to keep your session active and to remember your wallet preference between visits. You can manage cookie settings from your browser at any time.

Account Security

Login is protected by OTP sent to your registered mobile number. If you suspect unauthorised access, contact support immediately to freeze the account.

Data Requests

To request access to, correction of, or deletion of your personal data, submit a written request via email support with your registered bKash or Nagad number for identity verification.

Common Legal and Policy Questions

These are the questions we hear most often about account terms, eligibility, and your rights on the platform.

Account eligibility depends on your local law and the regions where the platform is available. It is your responsibility to confirm that access is permitted in your jurisdiction before registering.

Withdrawals require that your registered wallet name matches your account name exactly. Mismatches are flagged during verification and you will be asked to update your details before the withdrawal is released.

Yes. Submit a written request through email support with your registered mobile number. We will verify your identity and respond within the timeframe required under applicable law.

Contact support via live chat or email and include your transaction reference. Policy disputes that cannot be resolved through support are handled under the jurisdiction stated in your account terms.

The governing law is stated in the full terms document available in your account settings. Access and use of the platform is subject to the laws of the region where you are located.

We publish updates to the terms on this page and notify registered accounts where the change is material. Continuing to use the platform after a published update means you accept the revised terms.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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